Fast, discreet, cold-aware shipping.
We ship research peptides worldwide with tracking, temperature-aware packaging and same-day dispatch on qualifying orders.
Orders before 2 PM ET ship the same day.
Temperature-aware, insulated packaging.
A tracking number on every order.
Plain, unbranded outer packaging.
Shipping FAQ
Where do you ship?
We ship worldwide, including domestic US and international destinations. International delivery times vary by destination, and any duties or import taxes are the recipient's responsibility.
How is my order packaged?
Peptides ship in temperature-aware, insulated packaging inside plain, unbranded outer boxes for discretion. Lyophilized vials remain stable in transit.
Can I track my order?
Yes โ every order includes a tracking number emailed to you at dispatch.
What if my package is lost or arrives damaged?
Contact support@directantipeptide.com within 14 days and we'll arrange a replacement or refund per our refund policy.
A fair, simple refund policy.
Because our products are research materials, we accept returns for quality and shipping issues. Here's exactly how it works.
Report issues within 14 days of delivery.
Your choice for eligible orders.
Refunds issued within 5โ7 business days.
1 Eligibility
We accept returns and issue refunds when a product:
- arrives damaged or leaking;
- does not match its Certificate of Analysis;
- is incorrect or missing from your order;
- is lost in transit.
2 Non-returnable
Because peptides are sensitive research materials, opened, reconstituted, or used vials cannot be returned unless they are defective or do not match their COA. We cannot accept returns for buyer's remorse on opened products.
3 How to request
Email support@directantipeptide.com within 14 days of delivery with your order number and a photo of the issue. We'll confirm eligibility and send return or replacement instructions โ no restocking fee for eligible claims.
4 Refund method & timing
Approved refunds are returned to your original payment method (Cash App, Apple Pay, Zelle, crypto or bank transfer) within 5โ7 business days of approval. For crypto, refunds are issued in the same coin at the amount paid.
5 Damaged or lost shipments
If your order is lost or arrives damaged, we'll replace it or refund it in full โ see our shipping page for packaging and tracking details.